Clear telephone availability and a straightforward complaints procedure.
Calls during working hours are answered directly by Paula.
Outside working hours, callers reach voicemail. Leave your name and telephone number and Paula will respond within one day.
You can submit an initial complaint using the website form below, by telephone or by email.
FysioDuarte is an independent sole practice. No external complaints officer, disputes body or complaints provider is affiliated.
Your complaint will be handled confidentially.
Complete this form to prepare your complaint. Your email application will open with the details filled in; send the email to submit it to Paula.